Privacy
PendingThe date this policy takes effect, once approvedRiya
This policy covers crimsonumbrella.com: what the site collects when you visit it or send the contact form, what we do with it, and what you can ask us to do with it. It does not cover the work we do for clients, which is governed by the contract for that work.Draft
Who we areDraft
Crimson Umbrella Technologies is the trading name of two companies: CRIMSON UMBRELLA TECH USA CORP., registered in the State of New York, USA, and our engineering company, registered in Kathmandu, Nepal.Draft
PendingThe Nepal entity's exact registered name and number, read from its certificateSaurav
PendingWhich of the two entities is responsible for this website's data (the data controller)Saurav
To ask anything about your data, email contact@crimsonumbrella.com.Draft
What we collectDraft
When you send the contact form:Draft
- your name, email address and message, and your company and topic if you give them;Draft
- the page or campaign that brought you to the site, if your browser tells us;Draft
- your browser’s user agent;Draft
- a one-way hash of your IP address, made with a secret that only we hold. We use it to stop one sender flooding the form. We never store the IP address itself.Draft
When you browse the site: with your consent where the law requires it, Google Analytics records which pages are viewed, how visitors arrive, the type of device and browser, and an approximate location (country or region). Google Analytics does not log or store IP addresses.Draft
To keep the site running: Cloudflare, which hosts the site, processes your IP address to deliver pages and protect the site from attacks. Cloudflare Turnstile checks that the contact form is sent by a person.Draft
Why we use itDraft
- To answer your enquiry and, if you ask, to prepare a proposal. This is in our legitimate interest and yours, and is a step you asked us to take before any contract.Draft
- To keep the form free of spam and abuse. This is in our legitimate interest.Draft
- To understand which pages are useful, through analytics. For visitors in the UK, the EU, the EEA and Switzerland we ask for consent first; elsewhere analytics runs unless you turn it off under Cookie settings.Draft
We do not sell your data, use it for advertising, or add you to a mailing list. We do not have one.Draft
Who processes it for usDraft
- Cloudflare: hosting, the database that stores enquiries, and Turnstile.Draft
- Resend: sends the notification of your enquiry to us, and the reply to you.Draft
- Google: Google Analytics, and Google Workspace, where our email is kept.Draft
Each works under its own data processing terms. Some process data in the United States; where the law requires it, those transfers rely on the providers’ standard contractual clauses.Draft
How long we keep itDraft
Enquiries are deleted from the website’s database 12 months after they arrive. Our reply and any correspondence that follows stay in our email for as long as the conversation is useful.Draft
Google Analytics keeps detailed event data for 2 months.Draft
Your rightsDraft
You can ask us for a copy of what we hold about you, to correct it, to delete it, or to stop using it. Email contact@crimsonumbrella.com and we will answer within a month. If you are in the UK you can complain to the Information Commissioner’s Office; in the EU or the EEA, to your national data protection authority.Draft
ChangesDraft
If this policy changes, the new version goes on this page with its date.Draft
Tell us what’s broken.
Twenty minutes, no deck. We’ll tell you straight whether this is work we should be doing, and if it isn’t, we usually know who should.
We come back within one business day.